• CT HIC.0651499
  • $2M Insured
  • Serving New London County, CT
Mon to Fri 8am to 5pm
PDR Properties Done Right Residential Remodeling
Legal

Terms and Conditions

Last updated July 26, 2026

These terms are not your construction contract.

Connecticut law requires home improvement work to be carried out under a written contract signed by both of us. That contract governs your project. It sets out the scope, the price, the payment schedule, the start and completion dates, our registration number, and the notice of your right to cancel that Connecticut law gives you.

If anything on this page conflicts with your signed contract, the signed contract wins.

Properties Done Right LLC

796 Long Cove Rd, Gales Ferry, CT 06335

Connecticut Home Improvement Contractor registration HIC.0651499

(860) 743-2556 · info@propertiesdonerightct.com

Using this site

The content on this site is ours. The descriptions, timelines and photographs here are examples of the work we do, not a promise about your specific project. Please do not copy the content for your own commercial use.

Quotes and estimates

Anything you get from this site or over the phone before we have seen the property is a rough figure, not a quote.

A quote is a written number, given after we have looked at the property. Written quotes are good for 30 days. After that, materials and labour move and we will need to re-price.

A quote covers what is written in it. Work that is not written in it is not in the price.

What we find once we open the walls

On older houses, some things cannot be seen from the driveway. Rot, water damage, failed framing, old wiring, asbestos, lead. If we find something like that, we stop, we show you, and we give you a written change order with the cost before we carry on. We do not do extra work and surprise you with the bill afterwards.

Scheduling

We give you a rough window, not a guarantee to the day. Weather, inspections, permits and material lead times move dates. When they move, we tell you.

Dumpster rentals

Prices shown for dumpster rentals cover the size, rental period and weight allowance stated with them. Overweight loads are charged at the posted per ton rate.

Prohibited materials. Paint, oil, fuel, solvents, batteries, tires, appliances containing refrigerant, asbestos, and any hazardous or liquid waste. If prohibited material is in the container, you are responsible for the disposal cost and any fines.

Placement. You need a clear, firm and legal place to put the container. Driveways can crack under the weight of a loaded roll-off. By asking for placement on your driveway, you accept that risk. If a permit is required for placement on the street, that is yours to obtain unless we agree otherwise in writing.

If we cannot deliver or collect because the spot is blocked, a trip charge applies.

Payment

Deposits, progress payments and the final balance are set out in your signed contract. We accept card payments through our payment processor. Final payment is due on completion unless your contract says otherwise. Overdue balances may carry interest at the rate stated in your contract.

Cancellations

Your signed home improvement contract carries the cancellation rights Connecticut law gives you, and those rights are set out in that contract. Once that window has passed, you are responsible for materials already ordered and work already carried out.

Access and what we need from you

We need reasonable access to the work area on working days. Please move vehicles, secure pets, and clear valuables and fragile items out of the work area.

Tell us about anything buried, hidden or unusual. Septic lines, irrigation, invisible fences, previous repairs. If your property sits in an association or a historic district, permissions from them are yours to get.

Licence and insurance

Connecticut Home Improvement Contractor registration HIC.0651499. We carry $2,000,000 in liability insurance. Ask for a certificate and you will have it before anyone sets foot on your property.

Our work

We stand behind what we build. The warranty on your job, how long it runs and what it covers, is written into your signed contract. Manufacturer warranties on materials belong to the manufacturer, and we pass that paperwork to you.

Normal wear, damage caused by other trades, storms, neglect, or changes made by someone else are not covered.

Photographs

We photograph our work before, during and after. Those photographs are our property, and we use them in our portfolio, on this site, in advertising, and on social media. By engaging us you agree to that use. We do not ask for permission on a job by job basis.

We do not publish street addresses.

Limits

We are responsible for our own work and the work of our subcontractors. We are not responsible for pre-existing conditions we did not cause, for delays outside our control, or for indirect losses such as lost rent or lost income. Nothing here limits any liability that cannot be limited by law.

Governing law

Connecticut law governs these terms. Any dispute goes to the courts of New London County, Connecticut.

Before it gets that far, call Matt. Most things get sorted out in a phone call.

Changes

We may update these terms. The date at the top tells you when we last did.

Contact us

info@propertiesdonerightct.com or (860) 743-2556.